What courses are on offer

Perfect for people with no previous skills in IT

Learners can master basic IT skills in just 35 hours
 

Flexible attendance with sessions available several times a week

Regular attendance required One 3-hour session per week for 12 weeks

Learn:- 2 choices from

• Word Processing
• Email and Internet
• IT Fundamentals
• Database software
• Using email
• Using the Internet
• Presentation software • Spreadsheet software
• Computer Basics
• The Internet and World Wide Web
• Productivity Programmes
• Computer Security and Privacy
• Digital Lifestyle

Learners who complete this qualification will obtain the entry level 3 ITQ award or Certificate
 

ECDL Essentials is our Level 1 ITQ Award in IT User skills.

ECDL Essentials is an excellent introduction to the world of IT, with units covering the fundamentals of using IT, with a particular focus on the first steps in using a computer, explanations of the internet and email and how they can be used safely and productively.

Although ECDL Essentials is a fixed combination, the achievement can be used towards a flexible level 1 certificate or as credit transfer towards higher level ITQ qualification such as a Level 2 certificate or diploma.

The structure for the qualification is below:

ECDL Essentials

IT User Fundamentals

IT User fundamentals builds the learners confidence by teaching basic interaction with computers, from start up to productive use and basic computer house-keeping.
 

Using email and the Internet

This unit helps the learner understand how to use internet and email in a safe and secure way. It explains key terms and builds a knowledge of the fundamentals of computer security, and how to start browsing the internet and using email.
 

Security for IT Users

The Security for IT Users unit provides the learner with an essential understanding of how to use a computer in a safe and secure manner, protecting their data and that of other users.
 

ECDL Extra is our ITQ Level 2 ITQ Certificate in IT User skills.

ECDL Extra builds on the learners initial experience and basic knowledge and improves their understanding of computer applications including word-processing, spreadsheets and presentation software.

Although ECDL Extra is a fixed combination, the achievement can be used towards a flexible level 2 diploma or as credit transfer towards higher level ITQ qualification such as a Level 3 certificate or diploma.

The structure for the qualification is below:

ECDL Extra

Word Processing

This unit develops the learners ability to create word-processed documents, entering text, editing and formatting work and using graphs, tables and pictures for a professional finish. The learner will also understand how to work more effectively using tools such as the spell-checker and mail merge.

Spreadsheet Software

This ECDL unit helps learners develop a working knowledge of spreadsheets from entering data and formatting worksheets through to creating charts and producing high quality documents.

Presentation Software

The Presentation Software unit introduces the learner to this important means of business communication. Upon completion, learners will be capable of producing high quality presentations using a variety of tools including charts, graphs and drawn objects.

Improving Productivity

Using IT The ITQ requires the inclusion of content that builds the learners ability to work more effectively with IT. This unit looks at using tools to help save time and effort when producing word-processed documents, presentations and spreadsheets.

 

 The CompTIA A+ certification is the industry standard for computer support technicians. The international, vendor-neutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also have excellent customer service and communication skills to work with clients.

CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians. More than 700,000 people worldwide have become CompTIA A+ certified since the program’s inception in 1993.

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Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.

CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with a recommended 500 hours of hands-on experience in the lab or field. It tests for technical understanding of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.

CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems

 Required exams: CompTIA A+ Essentials, CompTIA A+ Practical Application

Number of questions: 100 for each exam

Length of test: 90 minutes each

Passing score: 675 for CompTIA A+ Essentials, 700 for CompTIA A+ Practical Application on a scale of 100-900

Exam codes:

220-701 for CompTIA A+ Essentials
220-702 for CompTIA A+ Practical Application

 

The CompTIA Network+ certification is the sign of a competent networking professional. It is an international, vendor-neutral certification that proves a technician’s competency in managing, maintaining, troubleshooting, installing and configuring basic network infrastructure.

Since its introduction in 1999, more than 235,000 people have become CompTIA Network+ certified. Microsoft includes CompTIA Network+ in their Microsoft Certified Systems Administrator (MCSA) program, and other corporations such as Novell, Cisco and HP also recognize CompTIA Network+ as part of their certification tracks.

Although not a prerequisite, it is recommended that CompTIA Network+ candidates have at least nine months of experience in network support or administration or academic training, along with a CompTIA A+ certification.

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exam 70-680 and 70-685

About these Exams

Candidates for this exam operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. Candidates should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment.


Audience Profile

Candidates for this exam operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. Candidates should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment.

Candidates should be able to install, deploy, and upgrade to Windows 7, including ensuring hardware and software compatibility.

Additionally, candidates should be able to configure pre-installation and post-installation system settings, Windows security features, network connectivity applications included with Windows 7, and mobile computing.

Candidates should also be able to maintain systems, including monitoring for and resolving performance and reliability issues. Candidates should have a basic understanding of Windows PowerShell syntax.

Credit Toward Certification

When you pass Exam 70-680 and/or 70-685 you complete the requirements for the following certification(s):
 

•MCTS and •MCITP: Enterprise Desktop Support Technician 7

Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft.

Microsoft exams might include adaptive testing technology and simulation items.

Microsoft does not identify the format in which exams are presented.

Please use this preparation guide to prepare for the exam, regardless of its format.

 
 

 

MCITP: Server Administrator

Validates your ability to handle day-to-day management of the server operating system, file structure, and directory services; handle software distribution and updates; monitor servers; provide tier-2 troubleshooting support; support engineering and change-management projects; build and configure servers; implement auditing policy; perform scheduled vulnerability-assessment scans; and monitor logs for firewalls and intrusion-detection systems.

Exam 70-646: PRO: Windows Server 2008, Server Administrator

MCTS prerequisites:

Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring

and

Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring

MCITP: Enterprise Administrator

Validates your ability to design Windows Server infrastructures; evaluate and recommend new technology solutions; serve as an escalation point for infrastructure issues; develop client and server best practices for other teams, such as engineering, development, and operations; keep policy current for authentication, identity, and access management; provide guidance in implementing security policies that affect the infrastructure on multiple levels; participate in application reviews on security; and ensure that the applications adhere to standard security guidelines and practices.
Exam 70-647: PRO: Windows Server 2008, Enterprise Administrator

MCTS prerequisites:

Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring

and

Exam 70-642: TS: Windows Server 2008 Network Infrastructure, Configuring

and

Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring

and either

Exam 70-680: TS: Windows 7, Configuring

or

Exam 70-620: TS: Configuring Windows Vista Client

or

Exam 70-6241: TS: Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktops
 

 

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